Q Is freight prepaid or collect? Does it include customs clearance fees?
A
Freight can be prepaid or collect at your option. Customs clearance fees are not included by default, but we provide full documents (commercial invoice, packing list, certification certificates, etc.) to facilitate smooth clearance.
Q Do you arrange logistics? What transportation methods are supported (sea freight, air freight, courier)?
A
We provide one-stop logistics services, supporting sea freight, air freight, courier, etc. Optimal logistics solutions are recommended based on your delivery address and time requirements, with full logistics tracking for safe delivery.
Q Can you customize product packaging (e.g., logo printing, custom gift boxes)? Is packaging fee extra?
A
Full packaging customization is supported (logo printing, custom gift boxes, manuals, labels, etc.). Outer packaging is free for orders meeting MOQ. Special materials/processes are priced separately and can be included in the product quote or billed independently (negotiable).
Equipped with a complete set of facilities and a well-structured team, we are capable of providing customers with comprehensive customized products, boasting first-class quality and reliable supply capacity.
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