4-5 free revisions are provided for regular customization projects. Unlimited revisions are offered if caused by our design or process issues. For revisions due to changes in customer requirements, additional fees can be negotiated beyond the free quota.
Q Is the quality of samples consistent with the bulk order?
A
Samples and bulk products use the same raw materials, production processes and quality control standards, ensuring samples serve as the quality benchmark for bulk orders. A pre-production sample will be provided for secondary confirmation before mass production to guarantee consistency.
Q How are sample fees calculated? Can they be refunded or deducted after placing the bulk order?
A
Sample fees are calculated based on customization complexity and mold development costs. If the subsequent bulk order meets the agreed MOQ, sample fees can be fully deducted from the payment. Specific deduction rules will be specified in the cooperation agreement.
Q How long does sampling take?
A
The sampling cycle for regular customized samples is 7-15 working days. For customizations involving complex mold development or functional design, the cycle may extend to 30 working days. A detailed schedule can be confirmed based on project requirements.
Equipped with a complete set of facilities and a well-structured team, we are capable of providing customers with comprehensive customized products, boasting first-class quality and reliable supply capacity.
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